Responsible Gaming

Gaming Should Be Entertainment

At Lucky Star Casino, we believe that gaming should be enjoyed purely as entertainment. It is never a way to earn money or solve financial problems. If you find yourself viewing gaming as an income source or a solution to financial difficulties, we encourage you to seek help immediately.

Age Verification

Lucky Star Casino is strictly for players aged 18 years and above, or the legal gambling age in your jurisdiction in India, whichever is higher. By accessing our platform, you confirm that you meet the minimum age requirement and are legally permitted to participate in gaming activities in your region.

We take age verification seriously and reserve the right to request proof of age at any time.

Warning Signs of Problem Gambling

Please check yourself honestly against the following warning signs:

• Spending more time or money on gaming than intended
• Chasing losses by continuing to play to win back lost money
• Hiding gaming activities or the amount spent from family and friends
• Borrowing money to finance gaming
• Feeling anxious or irritable when unable to play
• Neglecting work, study, or family responsibilities due to gaming
• Using gaming to escape problems or stress
• Failed attempts to reduce or stop gaming
• Risking important relationships or opportunities because of gaming
• Experiencing mood swings related to gaming outcomes

If you recognize any of these signs in your behavior, please reach out for support immediately.

Self-Help Tools

Lucky Star Casino provides the following tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during gaming sessions
• Reality Checks: Receive periodic reminders of how long you have been playing and how much you have spent
• Session Time Limits: Automatically end your session after a set duration
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account

To activate any of these tools, contact our customer support team. We are here to help you play responsibly.

Support Organizations in India

If you or someone you know is struggling with problem gambling, the following organizations offer confidential support:

• AASRA (Assistance for Alcohol and Substance-Related Addictions)
  Helpline: +91-22-27546669
  Email: [email protected]
  Available: 24/7
• iCall – Suicide and Crisis Intervention
  Helpline: +91-9152987821
  Website: www.icallhelpline.org
  Available: 24/7
• The Banyan – Addiction Recovery Services
  Helpline: +91-44-24641330
  Website: www.thebanyan.org
  Available: Monday to Friday, 9 AM to 5 PM IST

International support is also available through:

• GamCare – www.gamcare.org.uk (UK-based, supports international players)
• National Council on Problem Gambling – www.ncpgambling.org (US resource)
• Responsible Gambling Council – www.responsiblegambling.org (Canada-based resource)

Take Action Today

If gaming is affecting your life negatively, remember that help is available and seeking support is a sign of strength, not weakness. Whether you need to set limits, take a break, or speak with a professional counselor, resources are available to you.

If you are in crisis or having thoughts of self-harm, please contact emergency services immediately or reach out to iCall at +91-9152987821.

At Lucky Star Casino, your wellbeing is our priority. Play responsibly, and enjoy gaming as the entertainment it is meant to be.

Contact Us

For questions about responsible gaming features or if you need assistance, contact our support team at spmmovers.in. We are committed to creating a safe gaming environment for all players.